Posted on: October 18th, 2017 in Al's Tech Talk

Wire Strippers – WRA 10 vs WRA 15

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Steel Dragon Tools offers several different models of wire strippers. The two entry level options are the WRA10 and the WRA15. Both models can be operated manually with a hand crank or automatically with a drill. The WRA10 and WRA15 are an ideal entry point for anyone looking to strip wire and increase recycling payouts on scrap metal.

 

The WRA10 is small, at 6-inches in height it is almost pocket size. But behind the diminutive size is an easy to operate machine that will quickly and cleanly strip up to 450 inches of wire per minute when connected to a drill. The WRA10 will strip wire up to roughly 1/2-inch in diameter.

 

The WRA15 is the more traditional benchtop model. It boasts a larger size and wire-stripping capability. Standing at 12-1/2-inches in height it will also strip up to 450 inches of wire per minute when connected to a drill. The WRA15 will strip wire up to roughly 1-inch in diameter.

 

Set Up is Key

 

Set up is the most important step to successfully strip wire. Following these tips will help make the wire stripping process quick and easy. These tips apply to both the WRA10 and WRA15.

 

  • Secure the wire stripper to the benchtop. Screwing or bolting the wire stripper to the bench will stop it from moving during the stripping process, freeing the hands to feed the wire and operate the drill at the same time.
  • Separate wire by size, set machine to strip that size, and then strip all of that wire at once. Getting the wire stripper keyed in to quickly strip the wire requires careful set up. Strip one size at a time before moving on to avoid wasting time readjusting between each piece.
  • Do not run the drill at full speed. A common mistake is to run the drill as fast as possible. Typically, this will result in a wire that isn’t completely stripped as well as reducing the life of the cutting wheel.
  • Run the drill slowly and at an even pace. The same applies when using the hand crank.
  • Run the wire through twice. The WRA10 and WRA15 only have one cutting wheel. Run the wire through once and then rotate it 180 degrees before running it through again. Two cuts in the casing will make stripping the wire much easier.
  • Straighten the wire and cut it into manageable pieces between 12-inches and 24-inches in length. A straight piece of wire has little chance of bunching up and clogging the machine. A short piece of wire will run through the machine quickly, especially if the operator wants to run it through twice.
  • Running long pieces of wire can pose a safety hazard. This warning applies to the larger machines but the principle is still the same. When running long pieces of wire can be dangerous as the wire may become wrapped around the operator or other nearby objects. The operator or these objects can then be pulled toward the wire stripper if enough force is being generated.

 

For more information on Steel Dragon Tools call 877-263-2069 or e-mail customerservice@steeldragontools.com.

 

Steel Dragon Tools products are available for purchase from Affordable Tool and Toolz Unlimited. Steel Dragon Tools products can also be purchased at major online retailers like AmazonSears, and Walmart.

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Posted on: August 9th, 2017 in Al's Tech Talk

Tips and Tricks for the 535

One of the common complaints from users of the Steel Dragon Tools Reconditioned RIDGID® 535 is that the chuck or the pipe wobbles, resulting in unusable threads.

 

If the machine is not threading properly, check the dies first. A good set of dies should last a very long time. Unless the die teeth are chipped or otherwise damaged, the dies should work without issue. Next, check the installation. Dies will fit into the die head only one way but should be installed securely and in the proper order. If the dies are installed properly, check the rear centering chuck. The rear centering chuck simply keeps the pipe centered in the machine. Do not over tighten the rear chuck. Only hand tighten the rear chuck, do not use tools.

 

The front chuck does most of the work when threading pipe. The front chuck should only be hand tightened. Do not use tools to tighten the front chucks.

 

To tighten front and rear chuck, spin chuck forcefully in a counter clockwise motion. The chuck will tighten around the pipe. Do this several times to ensure a snug fit. The sound the that the chuck makes will change as it tightens. Once the sound changes, the chuck is tight. A tightened chuck will give off a short, dull sound as the chuck has already tightened around the pipe.

 

Other Tips to Remember:

The guide marks on the die head are not exact. Always run a simple threading test before threading the actual work piece. Use a properly-sized fitting to test the threads. A properly threaded pipe will allow the fitting to turn one and a half to two turns before meeting any resistance. If the fitting continues to turn easily or does not turn at all, the die head settings will need to be adjusted.

 

Threads should only be cut to the width of the die head. Cutting threads too far down the pipe may result in unusable threads. Some dies are designed to cut tapered threads. Cutting beyond the width of the die head will result in straight threads instead of the desired tapered threads.

 

For more information about Steel Dragon Tools please call contact Customer Service at 877-263-2069 or by e-mail here.

 

RIDGID® marks are trademarks of RIDGID, Inc and are used only for product identification purposes.

 

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Posted on: February 15th, 2017 in Al's Tech Talk

Pipe Threading Tips

When threading pipe with a Steel Dragon Tools die head, or any die head for that matter, it is important to remember that the scale on the top of the die head iSDT-815A_01s for reference only. The scale is used to get as close as possible to the correct threading size but it is up to the operator to test the die head, dies, and pipe.

 

Start by setting the die head to the desired threading capacity. Thread a sample piece of pipe and test the pipe with a cSDT-815A_07orresponding fitting. A properly threaded piece of pipe will make one and a half to two full turns within the fitting before meeting resistance. A pipe that does not make one and a half to two full turns has threads that were cut too shallow. Shallow threads will not allow the pipe and the fitting to seal properly. A pipe that turns more than two full rotations in the fitting has threads that were cut too deep. A pipe with threads that are too deep may bottom out in the fitting, preventing the pipe and fitting from being tightened.

 

Pipe threading is not an exact science, it will take a little finesse and patience to successfully thread pipe and it is a good idea to test the threaded pipe on a regular basis. It is also important to remember that in most cases a sealant will be used on the pipe and fitting to prevent leaks. Using a sealant will allow the operator a bit of leeway when threading pipe.

 

The pipes themselves can also cause problems during threading. Pipes may not be true to their stated measurements. For example, a 1-inch pipe may be slightly smaller at 15/16 inches in diameter or slightly larger at 1-1/16 inches in diameter. The pipe may also be metric. A 25-millimeter pipe is slightly smaller than a 1-inch pipe but can look identical to the naked eye. Pipe variance must also be considered. Defects in the pipe from the manufacturing process can result in the pipe not being uniform from one end to the other. A pipe might measure 1 in. at the end, bow out to 1-1/16 in. at the middle before returning to 1 in. at the other end. It is always a good idea to periodically test the threaded pipe with a fitting to ensure a tight seal.

 

More information on Steel Dragon Tools die heads and dies can be found by following the links or calling customer service at 877-263-2069

 

Steel Dragon Tools die heads and dies are available for purchase from Craig’s Affordable Tools or Toolz Unlimited.

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Posted on: January 4th, 2017 in Al's Tech Talk

Replacing Dies In A Die Head

500aReplacing or installing new dies in the Steel Dragon Tools 811A Die Head is quick and easy. Lay the die head on a stable surface and move the handles to make the scroll inside the die head retract. The scroll holds the dies in place.

 

Once the scroll has retracted, slide the die into the die head. The scroll must be fully retracted to remove or install a die into the die slot. Each die is marked with a number and should slide into the corresponding die slot on the die head.

 

Push the die into the die slot up to the marked line on the top of the die. Once all four dies have been inserted, move the handle to re-engage the scroll, securing the dies in the die head. Some adjustment on each die may be needed if the scroll will not fully engage.

 

Wiggling the dies back and forth while moving the handle will usually remedy the problem. Once the dies are firmly in place, reinstall the die head onto the pipe threading machine.

 

Having multiple die heads with
different-sized dies can reduce work stoppage. Utilizing two die heads with different sets of dies will reduce the work load from switching outs dies when threading a variety of pipe sizes and materials. Simply remove the die head from the machine, install the second die head with a different die set, and continue threading pipe.

 

Steel Dragon Tools dies and die heads are interchangeable with compatible dies and die heads from a variety of manufacturers. Steel Dragon Tools die heads will fit compatible machines and will accept compatible dies. Steel Dragon Tools dies will fit compatible die heads as well.

 

For more information on Steel Dragon Tools dies and die heads, please contact customer service by e-mail or by phone at 877-263-2069.

 

The full line of Steel Dragon Tools dies and die heads are available for purchase from Craig’s Affordable Tools or Toolz Unlimited.

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Posted on: December 28th, 2016 in Customer Service

Communicating For Success

 

By Samantha Benson – Customer Service Manager at Steel Dragon Tools

 

As a growing company, we like to do everything within our power to help the customers and make sure they are receiving the best service possible. We have worked for many years to increase our customer contact and we have succeeded in making our customer service stand out from the competition.

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When calling Steel Dragon Tools, customers will not be met with an automated answering service or computer recording. A live, friendly customer service representative will assist with any questions or issues — from technical help to filing a return. Steel Dragon Tools has a same day response time that ensures that customers are being serviced in a timely manner and that all issues are resolved as quickly as possible.

 

Here at Steel Dragon Tools we believe communication makes or breaks relationships. We go the extra mile to make sure that our customer service team has received proper communication training. This training has helped to make the resolution time faster for customers and the conversations more enjoyable.

 

With these values in mind we are always looking at ways to improve our procedures and customer experiences. One of the best ways to get ideas for growth is directly from the customers. We follow up on all sales to make sure that you are happy with the product as well as the experience.

 

Every part of the transaction is important — from product detail in the description down to the packing when shipping the item. We want to make sure your voice is heard. Give us a call today and let us know what we can do to help.

 

Steel Dragon Tools customer service can be contacted by e-mail or by phone at 877-263-2069

 

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Posted on: July 22nd, 2016 in Customer Service

Let Steel Dragon Tools Help!

Call Steel Dragon Tools toll free at 877-263-2069. Live customer service representatives are on hand from 8:00 a.m. to 6 p.m., EST. Monday through Friday. Steel Dragon Tools strives to provide, live, personalized customer service. Whether you have a simple question or need in depth technical assistance, do not hesitate to call.

 

Steel Dragon Tools can be reached by e-mail at customerservice@steeldragontools.com.  Customers will receive a response to all e-mails within 24 hours. Customer Service representatives at Steel Dragon Tools will typically answer all e-mails within the day, if not the hour.

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