Steel Dragon Tools Repair Service
Steel Dragon Tools is now offering repair services for used or broken pipe threading machines. Steel Dragon Tools will inspect, repair, and refurbish pipe threading machines manufactured by RIDGID®, Wheeler-REX®, Steel Dragon Tools®, ROTHENBERGER®, and Collins.
Steel Dragon Tools has over ten years of experience refurbishing pipe threading machines and is now offering repair service on a wide range of equipment. Steel Dragon Tools technicians will troubleshoot, repair, and replace parts as needed to make used or broken pipe threading machines run like new. Steel Dragon Tools technicians use genuine OEM parts along with aftermarket parts to bring the tools back to OEM specifications.
Repair Service by Steel Dragon Tools
1. Contact Steel Dragon Tools
Start the process by contacting Steel Dragon Tools. Customers will be asked to fill out this form detailing any issues with the machine. Download the PDF, fill it out, and e-mail it to Customer Service at customerservice@steeldragontools.com. Include the make and model of the machine and any that may help the Steel Dragon Tools technicians diagnose the problem. Steel Dragon Tools will reply with an estimated repair cost. Customers are also welcome to call Steel Dragon Tools at 734-224-7112.
2. Shipping
Steel Dragon Tools can arrange for shipping. Shipping charges will be added to the final bill. Customers may also arrange to ship at their own expense.
Please have all paperwork submitted prior to the machine’s arrival at the Steel Dragon Tools facility. Customers will be responsible for the inbound and outbound shipping charges as well as the inspection fee. The Steel Dragon Tools repair rate is $80 per hour plus the cost of parts.
3. Initial Inspection and Cleaning
Machine inspection rate is $100 for the first hour, $80 an hour if the inspection/repair. Steel Dragon Tools will contact the customer with an estimate for the repairs. Example of inspection checklist:
- Power Cord
- Switches to include Foot Pedal
- Motor and Gear Box
- Bearings
- Driveshaft
- Front and Rear Chucks
- Support Arm Alignment
If the estimated cost of the repair exceeds the value of the machine, Steel Dragon Tools will offer to purchase the machine. The inspection cost will be deducted from the agreed purchase price. The inbound freight charges will be removed from the balance if Steel Dragon Tools arranged the shipping. The remaining credited balance can be used to purchase a refurbished pipe threading machine or a check will be mailed out.
Steel Dragon Tools offers a 30-day warranty on all parts.
Contact us at 734-224-7112 or e-mail here.
RIDGID® is a trademark of RIDGID, Inc and is used only for product identification purposes.
Wheeler-Rex Inc.® is a trademark of Wheeler Manufacturing, a division of Rex International, and is used for product identification purposes only.
ROTHENBERGER® is a trademark of Rothenberger and is used only for product identification purposes.
Steel Dragon Tools® products are backed by a one (1) year warranty against manufacturer defect.
Obscure Fact About the 535
Steel Dragon Tools has over a decade of experience refurbishing pipe threading machines and accessories. The RIDGID® 535 is a prime candidate for reconditioning and can be found quite often in the Steel Dragon Tools shop. The 535 debuted on the market in 1957 and has been running in one form or another for over 50 years. Despite the years of experience, the technicians in the Steel Dragon Tools shop are always learning something new. In this case, the technicians pointed out that an 815A die head is not compatible on a 535 Version 1 machines that is equipped with a 340 Reamer.
This is a very specific issue that won’t affect most customers who use a 535 Version 1 machine. While the 815A die head is compatible with the 535, most customers will use the 811A die head. The 811A die head is much more common and is included with all reconditioned RIDGID® 535 packages offered by Steel Dragon Tools. For customers who have a 535 Version 1 machine and want to use an 815A die head, be sure to check which reamer in on the machine.
Over the years, as the 535 machine changed from Version 1 to Version 2 to Version 3, the attachments changed slightly as well. The 811 die head became the 811A die head and allowed for automatic oiling. The 815A die head was later introduced with an automatic opening feature that opens the die head when threading is complete. The 340 reamer was updated slightly to become the 341 reamer.
The 341 reamer is standard on later model 535 machines but will also fit the original 535 design. The difference between the 340 and 341 is nominal. The only thing that has changed over 50 years is the shape of the reamer arm. The 341 reamer has a shallow arm while the 340 reamer has a much more pronounced arm. It is the arm of the 340 reamer that will contact the 815A die head trigger, preventing the reamer from raising or lowering on the machine. This is only an issue when using an 815A die head on a RIDGID® 535 Version 1 machine that is equipped with a 340 reamer.
To learn more about Steel Dragon Tools reconditioned RIDGID® 535 machines, click here.
To learn about the difference between 811 and 815 die heads, click here.
For more information on Steel Dragon Tools call 734-224-7112 or e-mail customer service here.
Steel Dragon Tools products are available for purchase from Affordable Tool and Toolz Unlimited. Steel Dragon Tools products can also be purchased at major online retailers like Amazon, Sears, and Walmart.
Steel Dragon Tools is always looking for used or broken pipe threading machines and pipe threading accessories. Click here for the purchase list and prices.
We are not an authorized distributor of RIDGID® and/or Ridge products. RIDGID® Marks are trademarks of RIDGID, Inc and are used for product identification purposes only.
Reconditioned RIDGID® 300
The Steel Dragon Tools Reconditioned RIDGID® 300 is a versatile power drive that can be used for pipe threading or roll grooving applications. Steel Dragon Tools is an industry leader in reconditioning and refurbishing used or broken pipe threading machines and pipe threading accessories. Each machine is disassembled, degreased, cleaned, painted, reassembled. All reconditioned machines from Steel Dragon Tools are backed by a one (1) year warranty against manufacturer defect.
Steel Dragon Tools offers the reconditioned RIDGID® 300 in several different packages. Customers can choose a package that will meet their needs. Packages include pipe threading machines with extra dies, extra die heads, or pipe threading oil.
Packages are available with either reconditioned RIDGID® accessories or Steel Dragon Tools accessories. These accessories include an 811A die head, universal high-speed dies, 360 pipe cutter, 341 pipe reamer, 311 carriage, 1206 stand, and 418 oiler bucket.
The reconditioned RIDGID® 300 is equipped with a foot pedal for hands-free operation and has a pipe threading capacity of 1/4-inch pipe to 2-inch pipe.
The reconditioned RIDGID® 300 can also be used for roll grooving with a compatible roll-grooving attachment. All reconditioned RIDGID® 300 pipe threading machines are compatible with RIDGID® and Steel Dragon Tool accessories and replacement parts.
For more information on Steel Dragon Tools call 734-224-7112 or e-mail customerservice@steeldragontools.com.
Steel Dragon Tools products are available for purchase from Affordable Tool and Toolz Unlimited. Steel Dragon Tools products can also be purchased at major online retailers like Amazon, Sears, and Walmart.
Steel Dragon Tools is always looking for used or broken pipe threading machines and pipe threading accessories. Click here for the purchase list and prices.
We are not an authorized distributor of RIDGID® and/or Ridge products. RIDGID® Marks are trademarks of RIDGID, Inc and are used for product identification purposes only.
Tools repaired and reconditioned by Steel Dragon Tools voids original warranties and certifications from Ridge Tool.